Privacy Policy – Doctor Tamsin

Last Updated: 26 November 2025

Doctor Tamsin we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our online form. It also describes your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By submitting your information through our website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

Doctor Tamsin
Email: info@doctortamsin.com
Address: Available upon request.

We are responsible for determining the purposes and methods of processing your personal data.

2. Personal Data We Collect

When you submit the contact form on our website, we collect:

  • First Name

  • Last Name

  • Telephone Number

  • Email Address

  • Message or any additional information you choose to provide

We also automatically collect certain technical data through Google Analytics, including:

  • Anonymised IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited and time spent on the website

  • Basic interaction data to help improve website performance

This analytical data is anonymised and does not directly identify you.

3. Purpose of Processing

We process your personal data for the following purposes:

  • Reviewing your enquiry and contacting you to coordinate appointments

  • Responding to your questions or requests

  • Sending appointment confirmations or reminders

  • Maintaining communication between you and Doctor Tamsin

  • Conducting internal analytics to improve our services and website

  • Ensuring proper functioning, security, and stability of the website

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

  • Consent – by submitting the contact form, you clearly consent to the processing of the information you provide.

  • Legitimate Interests – to manage and respond to enquiries, maintain the quality of our services, and operate a secure and functional website.

You may withdraw your consent at any time by emailing info@doctortamsin.com.

5. Retention of Data

We retain your personal data for 12 months from the date of your last interaction with us, unless a longer retention period is required by law or necessary for resolving ongoing matters.

After the retention period expires, your data will be securely deleted.

6. Sharing of Personal Data

We do not sell or share your personal data for marketing or commercial purposes.

We may share your information only with:

  • Website hosting provider (for secure website operations)

  • Google Analytics (for anonymised website analytics)

These providers act strictly under our instructions, implement strong security measures, and process data only as necessary for the functionality of the website.

7. International Data Transfers

Some of our service providers, including Google, may process data outside the United Kingdom.
When such transfers occur, they are carried out with appropriate safeguards in line with UK GDPR requirements, such as:

  • Adequacy regulations

  • Standard Contractual Clauses (SCCs)

  • Additional contractual and organisational protections

8. Data Security

We implement appropriate technical and organisational measures to:

  • Protect your data against unauthorised access

  • Prevent accidental loss or alteration

  • Ensure secure submission and storage of personal information

While no online transmission is entirely risk-free, we strive to follow industry best practices to keep your data safe.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access – request a copy of your personal information

  • Right to Rectification – request correction of inaccurate or incomplete data

  • Right to Erasure – request deletion of your data (“right to be forgotten”)

  • Right to Restrict Processing – limit how your data is used

  • Right to Object – object to processing based on legitimate interests

  • Right to Withdraw Consent – at any time, without affecting previous processing

  • Right to Lodge a Complaint – with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@doctortamsin.com.

10. Cookies Policy

Our website uses cookies to enhance your browsing experience, improve site performance, and analyse usage patterns. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features such as page navigation and secure access.
You cannot disable essential cookies.

b. Analytics and Performance Cookies

We use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand:

  • Which pages are most visited

  • How users navigate the website

  • Website performance and loading times

Google Analytics uses anonymised IP addresses and does not identify you personally.

c. Functional Cookies

These cookies remember your preferences and improve your overall website experience.

How to Manage Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to:

  • Block cookies entirely

  • Delete existing cookies

  • Set notifications when a cookie is being placed

Please note that disabling certain cookies may affect the functionality of our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technological, or operational changes.
Any updates will be published on this page, and the “Last Updated” date will be modified accordingly.